How technology can help the success of your business

Technology is an important enabler of competitiveness and when managed strategically within a business can enhance productivity, growth and returns. COVID-19 has confronted businesses with many challenges in terms of how they operate and how they stay competitive, forcing change and driving them to utilise technology to improve their flexibility and efficiency.

Client service

During this pandemic every business has had to find new ways to meet the needs of their clients whilst maintaining a quality service. Adopting new technology and maximising the use of existing software has helped many businesses adapt quickly to new challenges and meet the evolving needs of clients. Services such as Microsoft 365 have enabled companies of all sizes to move staff to home working, as files, emails, and collaborative tools, such as Teams, can be accessed from anywhere with an internet connection. A silver lining for many companies has been an increase in productivity and a reduced need for costly office space.

Making the processes to access your services simpler and more intuitive will encourage client loyalty and referrals, giving your business an important competitive edge to enable it to grow.

Cost effective

Utilising technology can help you run your business more cost effectively, and through the use of automation can increase efficiency and accuracy.  The right technology for your business will help increase productivity, enable your business to scale more easily and enable it to adapt quickly to changes within the marketplace.  When investing in new technology it is important to have a good understanding of your current processes and business needs, so that you choose technology that enhances the way you operate.  Training staff to use newly acquired technology is also vital to ensure that your business fully benefits from the investment. The wrong IT investments can be time consuming and costly, it is always worth seeking expert advice and researching the latest technology trends in your sector.

Data analysis

Business intelligence is a technology-driven process for analysing data and providing businesses with information that enables them to make informed decisions. If you can manage your resources using real-time key performance indicators (KPIs), it will enable you to focus your efforts on the areas of the business that will have the greatest benefit.

Which technology?

By investing the time and effort into understanding how technology can provide a competitive advantage, you can be rewarded with a significant edge over your direct competitors. Most businesses can benefit from having someone assess how they can use technology better to improve business results.

Adept IT Solutions helps companies, large and small, leverage technology to improve existing processes and accelerate business growth. By taking time to fully understand the business of our clients we can provide advice on applications and technology that can best move the business forward.

If you would like advice on how to enhance your business through better technology call us today 01603 451810 | hello@adept-it-soltions.co.uk

Warning signs that your computer needs a service

Your computer, much like a car, will perform better and last longer when serviced regularly. IT professionals recommend that you service your computer annually to ensure it runs smoothly and to identify any hardware issues. 

Over time computers get clogged with temporary files, internet histories, and unwanted software that fill up your hard drive and slow it down. Anyone using the internet is at risk of viruses and malware, which can hamper the performance of your computer and compromise your data security. A regular service will not only remove viruses and malware but ensure that your computer is running at optimum levels.

Taking a proactive approach to looking after your computer enables any issues to be caught early and dealt with quickly, before they become a bigger and more expensive problem. So what are the signs that you need to look out for?

Warning signals that your computer needs a service

  • Computer running slowly – hard drives last between 3 and 5 years. Don‘t wait for it to fail – it is quicker and cheaper to replace the hard drive when it has started to fail rather than recover data and software from a completely failed hard drive.
  • Hard drive imminent failure message – don’t ignore it and shut down immediately and take it to an IT professional.
  • Over heating – this may be due to being dusty or a fan failure, and if not dealt with can seriously damage your computer, sometimes irrevocably.
  • Blue Screen of Death (BSOD) – this means that the computer has a serious problem, it will not fix itself, and will need professional assistance.
  • Corrupted files – If you’re beginning to find files that fail to open and are corrupted even though they saved without errors, or if files suddenly disappear – save your data and get your hard drive checked.
  • Peculiar sounds -Grinding or screeching noises indicate that parts of the hardware, for example the bearings or spindle motor of the hard disk, or cooling fans, are failing. Back up your data and get it checked.
  • Acting strangely – e.g. freezes, error messages – turn it off and restart it and if the issues continue seek help.

What do you do if your hard drive is about to fail?

If you think your hard drive is about to fail you need to back up your data on a second hard drive. The likelihood that both drives will fail simultaneously are very rare, however we recommend keeping a copy of your most important data in a different physical location, or alternatively save your data to the Cloud.

What should I do if I have a virus/malware?

If your computer is running slowly, or strange windows keep popping up as you browse your computer, you may well have been infected by a virus, spyware or one of the myriad of other types of malware that proliferate on the internet.  What should you do?

  • Before you do anything, you need to disconnect your computer from the internet, and don’t use it until you are ready to clean your computer.

  • Delete temporary files

  • Download malware scanners

  • Run a scan with Malwarebytes

  • If necessary, seek professional help from an IT expert

Managed IT Services

If you want to spend less time worrying about your computer a proactive solution like our Home PC Care Plan provides an around the clock monitoring and maintenance service, that keeps your computer software up-to-date and secure. It is like having a 24/7 service on your computer ensuring your computer runs smoothly and safely.

To book a service for your computer or find out about the full range of IT services we provide please contact us 01603 451810 | hello@adept-it-solutions.co.uk.