IT support contracts

We provide full or partially outsourced IT support from £5 per month

Our cost effective IT support contracts are affordable and can easily be scaled up as your business grows

Our IT contracts will ensure that your business IT is looked after and running smoothly. We will make sure that your IT systems are running efficiently, your staff can work productively and the data that your company relies upon is protected.

Our range of IT contracts can be tailored to meet the needs of your business. If you prefer ad hoc support we offer a pay as you go service.

Choose the right plan for you

Whatever your business IT support needs, we've got a flexible plan that will work for you

Office 365 Plan

Managed support for Office 365
  • User creation, management, deletion & archiving
  • Mailbox creation, management & sharing
  • Password resets & changes
  • Calendar / contact / task list creation, management & sharing
  • File management including security & file restoration
  • Security auditing & alerts

Our Office 365 plan manages and supports all aspects of your Office 365 service, allowing your organisation to work and collaborate as effectively as possible whilst ensuring data security.

As a Microsoft Cloud Partner we have a team of Microsoft certified specialists, who will ensure that you utilise your Office 365 services to their full potential. 

Adept IT Solutions have a forward thinking and proactive approach to IT. Their understanding of Office 365 has really enhanced the way we work. They take pride in their work and we know that we can totally rely on their service and advice.

Eye Film

Bronze Plan

Proactive monitoring and security
  • 24/7 proactive monitoring
  • 24/7 preventative maintenance
  • Anti-virus and anti-malware protection and monitoring
  • Remote login
  • Managed updating of the operating system and third party applications – all updates tested before deployment
  • Priority IT support response
  • Annual IT audit and strategy review

Our Bronze Plan offers a proactive monitoring service to ensure your IT systems run efficiently, securely and with minimal downtime.

We ensure your computers are running the latest updates and anti-virus software.

Any issues requiring support not covered by the package will be flagged immediately, along with a set of recommendations for a swift resolution.

We outsource all our IT support to Adept IT Solutions, who are like a valued member of staff. Their experience and knowledge means that they provide advice that is best for our business, so it can run smoothly and cost effectively. They operate with integrity and we have no reservations giving them access to highly confidential information.

Really Effective Marketing

Silver Plan

Proactive monitoring and security with remote IT support
  • All desktop support
  • 24/7 proactive monitoring
  • 24/7 preventative maintenance
  • Anti-virus and anti-malware protection and monitoring
  • Remote login
  • Managed updating of the operating system and third party applications – all updates tested before deployment
  • Priority IT support response
  • Annual IT audit and strategy review

Our Silver Plan provides 24/7 proactive monitoring and maintenance of your IT systems with remote desktop support.

Get on with running your business in the confidence that your IT is in safe hands.

Adept IT Solutions are diligent and knowledgeable and ensure that all our IT is running smoothly so we can get on with our business. We would highly recommend them as a local, good quality and trustworthy IT support company. Alexander & Co

Gold Plan

Total IT support
  • Unlimited IT support tailored to your business needs
  • 24/7 monitoring of your network and systems – including servers, desktops and mobile devices
  • Business IT Security solutions to protect your data and ensure compliance
  • Anti-virus and anti-malware protection and monitoring
  • Troubleshooting and remediation for any processes or services that fail
  • Managed updating of the operating system and third party applications – all updates tested before deployment
  • Verification and management of data backups
  • Full-service 24/7 Help Desk (optional)
  • Annual IT Health Check for all IT systems
  • Annual IT Strategy Review

Our Gold Plan takes care of all your IT support for a fixed monthly cost, giving you the benefits of an expert IT support team at a fraction of the cost of building one yourself.

Our Gold Plan offers experienced IT support whenever you need it, so you don’t need to worry about running out of support hours.

The Plan allows us to provide a truly comprehensive service: we’ll be there backing you up at all times, monitoring your systems 24/7 to ensure your business operates on a rock solid IT foundation.

We have used Adept IT Solutions for over three years to oversee all our IT requirements, they are very professional and efficient and totally reliable. Abbot Fox

Adept Server Contract

The Adept Server Contract offers 24/7 proactive monitoring and full remote software support to help ensure your server is running securely and effectively. It will include general maintenance actions such as AV scans and remediation for infections, driver updates for servers, and more.
  • Anti-virus (Webroot)
  • Remote access (LogMeIn Pro)
  • Updating
  • 24/7 monitoring
  • Troubleshooting
  • Emergency services response within four hours during business hours
  • Mobile device management (extra)

Mobile Device Management

Flexible working with safe mobile devices: many businesses promote flexible working and are rely on networks that include tablets and phones as well as office desktops.

That flexibility brings with it new security and compliance issues. Our Mobile Device Management service monitors all of the devices that make up your network to ensure your business is running smoothly. It offers a smart and safe approach to device management with proactive security built in.

Pay-As-You-Go

This option allows you to pay for IT support as and when you need it. It gives you full access to our helpdesk, remote support and onsite engineers.

Our remote support software allows us to deal with many of the issues you might face immediately, so you can get back to running your business quickly.

Get in touch

Let us know how we can help you. We’re happy to advise you on any IT query, large or small.

Please complete the form or call us on 01603 451 810 to see how we can help.