A large number of businesses are switching over to VoIP (voice-over-internet-protocol), a cloud based phone system that provides a secure and professional telephone service at a fraction of the cost of traditional services.
VoIP offers a wide range of telephone capabilities and is suitable for every size of business from start-ups to enterprise level companies. Being cloud based all calls are made and received over the Internet, all you need is a good internet connection and there is no need for a telephone line. VoIP systems enable all calls to be easily transferred to colleagues, regardless of their location. It allows remote workers to be a fully integrated member of staff, ensuring that your organisation can function in a unified and professional fashion. It offers a wide range of telephony capabilities that can be tailored to meet the changing needs of your business. It is easy to use and managed via a web portal where technical support is always close at hand if you require assistance.
What are the benefits of VoiP?
You can scale your service up or down in minutes so you can easily meet the changing demands of your business.
VoIP is affordable, even to small businesses, and offers dozens of features that are necessary to run your business smoothly. Features include corporate greetings, conference calls, hold music, ring groups, call forwarding and voicemail solutions that will enable you to professionally handle all inbound calls.
It offers corporate level telephony at a fraction of the cost of traditional phone services. You can add users and handsets without the cost of installing extra telephone lines.
Calls can easily be transferred across all offices even for those working remotely.
Easy to use
You don’t need to be a tech wizard to manage your VoIP system. Help and support is available via an easy to use online portal, or a quick phone call away should you need it. A quality VoIP provider will pre-configure your handsets so that all you have to do is plug them in and you are ready to go.
BT will be switching off ISDN network in 2025 so VoIP offers a long term solution. All you need for VoIP is internet connectivity and a VoIP handset.
What are the disadvantages of VoIP?
Performance reliant on a good internet connection
Without an internet connection you cannot have a VoIP service, and the quality of the internet connection can affect the performance of your VoIP service. With our VoIP service, if you have seven or more phones, you will receive a dedicated broadband connection to maximise the quality of service.
VoIP latency is a delay in the time with voice communications between two VoIP phones, this is only a problem if you don’t have a good internet connection.
When you are deciding which provider to use do a side-by-side comparison of the prices, plans and features that each company offers so that you can choose the plan that best meets the needs of your business and budget. Confirm what features are available through your VoIP provider and note that many popular features often come free through a VoIP plan.
VoIP is now able to offer the same quality of service as traditional PSTN phone services but may not be the ideal solution for everyone. Every business owner should carefully consider the various types of phone services available before making their choice. There are some compelling reasons that are encouraging businesses to switch over to Business VoIP services including lower costs, a better set of business level features and mobility options for remote sites and employees. VoIP also offers easy scalability to accommodate future business growth.
As a professional IT provider we want to be able to offer our clients the best technological solutions at affordable prices, so that they can run their businesses effectively. Our VOIP solutions are reliable, professional and easy to use, if you want to find out how they could benefit your business please get in touch.