Email and messaging systems

Communication in the modern office can be greatly enhanced by the use of messaging systems such as Microsoft’s Exchange Server. Some of the functions made possible by messaging systems are:

Electronic mail (Email) – Each user can store their contact's details, such as email address, telephone number etc in their private address book, and if desired these contact details can also be shared with colleagues through the use of shared address books.

Task management – When using Microsoft Outlook as the client software each user is provided with a task management facility, which allows the recording, prioritising and monitoring of current tasks and projects. These tasks can be sent and assigned to colleagues and the status of each task can be automatically tracked. It is also possible to send an automatically generated task status report as an email message.

Scheduling – Each user in your organisation can have their own calendar on which appointments can be scheduled using client software such as Microsoft Outlook. You can also invite colleagues to events using email and if accepted the event is automatically entered into their calendar. Calendars can also be shared between two or more colleagues.

Public folders – These are a very effective method of sharing information within your organisation. Amongst other things they can be used as electronic notice-boards, to which events and notices can be posted using Microsoft Outlook.

Users can access and fully utilise their email etc using client software such as Microsoft Outlook, and should they be out of the office a web browser such as Microsoft Internet Explorer can be used to gain access over the internet.

Adept are Exchange Server specialists and also supply and configure other messaging systems if desired, and if you are currently using an alternative messaging system it is highly likely that this can be integrated into, or linked to, Exchange Server.

For more information contact Greg Brown at hello@adept-it-solutions.co.uk